Ordering and Payment Policies

These policies are part of the overall Terms and Conditions for using our service, which can be found here. By using our service you are agreeing to comply with these terms and conditions.

RWW is short for Regional Wines of the World.

Ordering Policy

Minimum Quantities

RWW sells wine by the case. A case is 12 bottles. A customer must buy a minimum of 12 bottles total per order. A case can be made up of more than one wine.

Product Availability

Please note that product availability is subject to change at any time. Stock quantities shown on our website are to be used as a guide only. Stock showing as available at time of ordering may sell out.

Pricing Errors

RWW does its best to provide clear, accurate pricing on our website, in accordance with Australian Consumer Law. Unfortunately, errors, both technical and human, may occasionally occur. If an error has been made and a price displayed is incorrect we reserve the right not to honour the incorrect price. We will stop processing the order and contact you to discuss the issue.

Order Modification / Cancellation

Please call us as soon as possible if you wish to modify or cancel your order. We ship daily and orders can’t be modified or cancelled once they have left our warehouse.

Payment Policy

An order is not binding upon RWW until it is accepted and approved by RWW. RWW must receive full payment before it will accept, approve & process an order.

RWW accepts payments made by:

  • credit or debit card
  • Paypal

RWW reserves the right to cancel an order due to problems with payment including suspicions of fraud.